Contact
IN AN EMERGENCY
Electricity
- North Shore, Waitakere or Rodney network - 0800 948 100 (option 1)
- Auckland, Manukau or Papakura network - 0508 VECTOR (0508 832 867)
Gas distribution network - 0800 764 764
Gas transmission network - 0800 734 567
FAULTS
To report an electricity fault
- North Shore, Waitakere or Rodney network - contact your electricity retailer
- Auckland, Manukau or Papakura network - 0508 VECTOR (0508 832 867)
To report a gas fault - 0800 764 764
GET CONNECTED
Electricity connection - 09 529 8444
Gas connection - 0800 222 260
SAFETY
- Network maps - 0800 B4U DIG (0800 248 344) or request online at www.beforeudig.co.nz. NOTE: Maps are not provided for our high pressure gas transmission network - you must obtain a permit to work on or near a pipeline easement before you start work - call 0800 734 567.
- Close approach consents, high load permits and general safety advice and assistance - 0508 B4U WORK (0508 248 967)
- Permits to work near transmission pipelines - you must obtain a permit to work on or near a pipeline easement - 0800 734 567.
- Temporary electricity supply disconnections
- Auckland, Manukau, Papakura network customers - 0508 832 867
- North Shore, Waitakere, Rodney customers - contact your electricity retailer
DISCONNECTIONS - 0508 B4U WORK (0508 248 967)
COMPLAINTS - 09 303 0626
7am-6pm, Monday to Friday
Vector Centre
101 Carlton Gore Road
Newmarket
Auckland 1023
Ph: (09) 978 7788