Outages & Restoration

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Download our new iPhone or Android outage manager app to your mobile phone. 

Outages are inconvenient so we have made it easier for you to check on outages using your web enabled mobile phone. (Data usage charges may apply.)

This free app is an essential tool during power or other outages, allowing you to see where these are on Vector’s networks, as well as being able to subscribe to updates – you can also bookmark important addresses – getting a push notification if there is an electricity outage at or near your address – there’s a flashlight, essential safety information and phone numbers you need.


  • Interactive outage map
  • Bookmark your important locations and receive push notifications
  • A handy flashlight
  • Important phone numbers
  • Essential safety information for outages
  • Outage information is updated every three minutes

No matter who your electricity provider is, the Vector Outage Manager will help you through.

For information about other faults our Auckland, Manukau and Papakura customers should call 0508 VECTOR (0508 832 867). Customers on the North Shore, Waitakere and Rodney should call their electricity retailer.