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Outage map first stop on journey to first-rate customer communication

Vector has launched the first phase of a long-term programme to give Aucklanders access to secure, accurate and near real-time information about network outages.

Icy blast has Kiwis reaching for the thermostat

Aucklanders consumed a whopping 32.8 gigawatt hours of power yesterday – the highest daily electricity usage across Vector’s network this year

Vector urges the public to prepare for further bad weather this weekend

Auckland energy distributor Vector is urging the public to be extra careful and vigilant around trees throughout Auckland, as the weather looks set to worsen this weekend. 

Updates to our Outage App

The popular outage app is being rebuilt to include new and improved features to manage demand during large outages. Data security is also a priority given the recent data breach.

FAQS for customers who may have had data breached

More information and frequently asked questions for customers, regarding the recent data breach

API Vulnerability in Outage App

Following this month’s severe storm, Vector has been made aware of a API vulnerability in its Outage App. 

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