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Update from the CEO following the recent storm

Video update from Simon Mackenzie CEO of Vector

What to do if you don't have hot water

During a major outage, priority will be given to restoring the main power before hot water. 

Update on power restoration and reporting outages

Latest storm updates for customers on power restoration


Auckland energy provider Vector has outage response crews ready to respond to any damage to the electricity network caused by the current storm advancing towards Auckland.

Vector first to use digital eyes and ears in network upkeep

When you have more than 18,000 kilometres of power lines to look after, using technology to make the job of checking it all faster and more effectively just makes sense.

Storm update; Sunday AM

Across the Auckland network there are still a number of storm related faults mainly affecting isolated pockets of customers. Major restoration work is now complete, meaning substations and feeder lines are operating normally.

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