Welcome to the Outage Centre.
 
Here you can find upcoming planned outages affecting your property or get a status update on a fault that has occurred (unplanned outage) by clicking on the relevant button below.
 

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my power is out now
check your address to see if it is affected by a current outage
check your address to see if it is affected by a current outage
check current outages

If not, report your outage
and we will investigate

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upcoming planned outages
find details and updates to notified interruptions* for your address
find details and updates to notified interruptions* for your address
check upcoming outages
Didnt receive a notification?
Set email and text alerts here


Outages happen for a variety of reasons; planned outages allow us to carry out maintenance or improvements on the network. Unplanned outages occur when cars hit our power poles, a bird flies into power lines or bad weather causes tree branches to come into contact with overhead lines.
 
Our crews are scattered throughout Auckland so that they can repair faults as quickly as possible. The safety of our crews and the public is our first priority, and there may be times when fault repairs may be delayed until it’s safe for our crews to start work.

We cannot guarantee an uninterrupted supply of power, so if you use medical equipment that relies on electricity, inform your power retailer and have a plan in case of power disruption. If there is an immediate health threat, contact your health provider or call 111.

* A notified interruption is either an email, a card or a letter from Vector informing you of a planned outage at your property.


 





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