In current alert levels, planned work will only continue if there is an urgent safety or reliability issue & where customer impact is minimised.
0508 832 867
What kind of EV cars can charge at these chargers?
Any plug-in EV that has a CHAdeMO or CCS (type 2) DC fast charging port. Note that not all EV’s are capable of DC fast charging.
How do I use the charging station?
How do I use the standard chargers?
Just like you use your EV charger at home. Plug it in and push the start button. Push the Stop button when you are done. There is also an emergency stop button.
How much does a charging session cost?
Currently, we are not charging for the use of our EV chargers. When we do start charging, the rates will be displayed on each charging station.
What happens if I can’t take the connector out of my EV?
Some EV's lock the connector. If this happens you will need to unlock all doors of the EV or use the ‘unlock charge connector button’ on the car key if present.
How long will it take to charge my EV?
It depends on the EV. On average 15-25 minutes at a rapid charger and 6-8 hours at a standard charger.
Can I use the charger if it is wet or it is raining?
The chargers are designed for use outdoors and are safe to use in the rain. Your EV will also be designed to charge safely even if the charger you connect is wet.
Does Vector have other charging stations that I can use?
Yes, Vector is looking to roll out EV charging stations across its electricity network in greater Auckland. For locations download our app:
Who do I call if I notice a problem or damage with/to the EV chargers?
If a charge outlet is damaged do not use the damaged charge outlet. We’d appreciate it if you could let us know so we can get a crew out to repair it.
Please call us on 0508 VECTOR (0508 832 867).
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