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In an emergency call
In an emergency call

Electricity
Toll free number
0508 VECTOR (0508 832 867)

Gas (Auckland only)
0800 764 764

Contact First Gas (if outside Auckland)
0800 734 567

HRV
0800 478 123

Fibre
0800 826 436

Fibre - if calling from outside NZ
1 800 235 450
+ 64 9 308 9367

 

 

Customer services
Customer services

Outages
Report outages online
Toll free number
0508 VECTOR (0508 832 867)

Electricity and gas
Toll free number
0508 VECTOR (0508 832 867)
info@vector.co.nz

Network Complaints
info@vector.co.nz

Fibre
0800 826 436
contactus@vector.co.nz

HRV
0800 478 123
service@hrv.co.nz

New Connections
New Connections

Electricity and gas
Apply online
Toll free number
0508 VECTOR (0508 832 867)

Fibre
0800 826 436

We’re here to help:

Get in touch with our customer service team today:

Toll free number: 0508 Vector (0508 832 867) 
info@vector.co.nz 

For hard of hearing customers or those with speech difficulties, you are welcome to contact us via NZ Relay Services.

Alternatively, you can write to us: Customer Services, Vector, PO Box 99882, Newmarket, Auckland 1149.

 

For queries in regards to our website or app you can contact us here.

 

For all media enquiries: 0508 V MEDIA (0508 863 342).
Email us: media@vector.co.nz


 

Accounts Payable for Suppliers:

For general information & FAQs please see this page.
Need to get in contact with our accounts payable team?
Email us or call us by phoning (09) 978 7626
 By post: Vector Ltd - Accounts Payable, PO Box 99343, Auckland 1149, NZ

 


Other queries 

Working near our networks? Call 0800 248 344 or visit beforeudig.co.nz to get network maps and close approach consents.