We are working hard to redesign and relaunch our outage app based on customer feedback and performance during the recent storm to create an industry leading customer experience.
 
Our focus is on simplifying the experience for our customers, and providing more timely, accurate and relevant information about outages.
 
We will also be ensuring that our customer data is stored, maintained and managed securely in line with best practice and world standards.
 
If you need to report an outage or check outage information, please call us on 0508 VECTOR (0508 832 867) and visit vector.co.nz/outages for more information.