Report a problem

If you experience any outages or notice any faults like the ones below, please let Vector know so we can get onto it and sort it out for you.

In an emergency always call us. Gas: 0800 874 874 | Electricity: 0800 987 654

You have no power, partial power, fluctuating power.

You have no gas or smell gas inside your property or in the street. Phone us immediately on:

Learn what to do in a Electricity, Gas or Fibre emergency.

You have no hot water.

You see tree branches touching power lines or getting close to the power lines.

You notice that there is something wrong with our equipment, such as shoes on lines, noisy transformers.

You notice graffiti on our equipment.

You see streetlights are not working or are still on during daylight hours.