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How can I prepare for an outage at home?


Preparation at home 

While we notify customers in advance for planned outages, there is always a chance that you may be affected by an unplanned outage. It’s a good idea to be prepared in case the power goes out.  
 

 

Here are some handy tips: 

 

  • Keep your mobile phone charged and consider having a spare battery or mobile power pack. 

  • Have a torch and spare batteries handy. 

  • Store cooking fuel, such as gas for your BBQ. 

  • Consider using a surge protection device to protect appliances such as the TV or computer from power interruption. 

  • Water pumps in rural areas may not work when the power is off. To prepare, make sure you store emergency water supplies for drinking and washing. 

  • Contact your house alarm provider to ensure you have backup battery supply during an outage. 

  • If you have electric doors on your garage or live in an electrically gated area, check you know how to manually override it 


     

Popular Questions

Popular Questions

Most popular questions from customers