Vector is continuing to undertake planned work. This is critical to ensure we keep the power on and to ensure a reliable electricity supply is available to all Aucklanders.
 
Our teams are constantly reviewing our approach based on government announcements and active Covid-19 case numbers. As we have experienced before, Covid-19 in the community is a fast changing and dynamic environment. If there are any changes to our approach which affect your upcoming planned outage, you will be informed in advance.
 

We are aware of the increased number of people working from home or self-isolating. We want to assure you we need to carry out this work to ensure the electricity supply in your area remains safe, reliable, and that electricity is available to all Aucklanders (including new connections).
 

Here are some tips to be prepared for your upcoming outage:

• Inform your family or close friends that you may be out of reach for the duration of the proposed outage in advance

• Charge your devices – phones / tablets/ laptops/ battery banks

• Keep your fridge and freezer closed as much as possible

• Ensure you have fresh, clean water stored in advance if you rely on pumps for water supply

We recognise this is difficult, particularly during this time, and appreciate your understanding.  We want to assure you we need to carry out this work to ensure the electricity supply in your area remains safe, reliable, and that electricity is available to all Aucklanders (including new connections).
 
Here are some tips to be prepared for your upcoming outage:

• Inform your family or close friends that you may be out of reach for the duration of the proposed outage in advance

• Charge your devices – phones / tablets/ laptops/ battery banks

• Keep your fridge and freezer closed as much as possible

• Ensure you have fresh, clean water stored in advance if you rely on pumps for water supply

Unfortunately, the work cannot be delayed, which we understand is frustrating. 
Vector is continuing to undertake planned work as this is critical to ensure we keep the power on and to ensure an essential electricity supply is available to All Aucklanders.  
We recommend that you use the online advance notification to consider what contingency steps, like storing water or charging devices, could be taken before the outage. 

Since March 2020, Vector have limited activities during lockdowns to mainly essential works.  Where possible we will be phasing in customer and developer initiated works and capital projects.  We understand that planned outages are challenging and also recognise the negative impacts that delaying further is having on the construction industry and the economy, including the housing market. 

Vector contractors are taking several measures when out in the field to keep everyone safe. These include:

• Operating in separate work bubbles.

• Maintaining a one meter social distance inside bubble where practical

• Keeping a minimum two metre distance from the public and other work bubbles 

• Using a mask / face covering as per government advice

• Using the COVID Tracer App QR Codes to login to work sites and vehicles   

• Disinfecting surfaces or avoiding touch altogether 

• Completing updated tailgates 

• Maximum of four contactors per vehicle with a mandatory GPS login

Vector does not believe the Covid-19 protection settings will affect the reliability of any customer’s electricity supply. We are continuing to plan and undertake all the normal equipment inspections and planned maintenance activities, including important network upgrading projects.  We have also developed a plan to protect our crew members as best we can so that we’ll continue to have sufficient resources available to undertake all our programmes and to carry out repairs as necessary.   

Vector has developed a plan to protect our crew members as best we can so that we’ll continue to have sufficient resources available to undertake all our programmes and to make repairs as necessary. 

Vector is continually monitoring our operational capability in line with the government advice, together with our available resources.  We are committed to being agile with our approach and will reassess and modify our plans if or when the situation changes.