Throughout today, our crews have made steady progress to get the lights back on for the last remaining customers still without power since ex-tropical cyclone Tam hit the Auckland region.

The electrical storm overnight, along with fallen trees and branches, has made things more difficult than expected in some areas. In some cases, faults have multiple issues which we do not discover until work starts. This can make precise restoration times challenging and changeable in some cases.

Our crews are continuing to work tonight, where it is safe to do so, but we have advised a small number of customers that we won’t be able to get to them until tomorrow, and some repairs may take until Monday to fix. We know this is really frustrating - especially for those who’ve been without power for a while - and we really appreciate your patience. Our crews are doing everything they can to get things back up and running, safely and as soon as possible.

As well as working on the main high-voltage lines, our crews are also fixing the smaller low-voltage lines that connect directly to your street or home. These smaller faults can take longer to find and repair, but we’re getting to them as quickly as we can.

If anyone remains without power but the outage map says they’ve been restored, we encourage them to log a fault through our outage centre and register for updates at vector.co.nz/outages.

For the latest updates, we ask the public to visit vector.co.nz/outages.

And as always, please stay well clear of any downed or low-hanging power lines – treat them as live and call 111 if you see one.

ENDS