Update on Planned Outages During COVID-19: Reprioritising planned maintenance

Industry Updates Network Updates
Update Tuesday 31st March 

We have a new look for our planned outage section of the Outage Centre here. Where previously we had a table of all upcoming planned outages and their status (approved and progressing, cancelled or postponed) you can now type in your address to see if there are any upcoming ones that specifically affect your property.
 
Please note that there will be times when we must continue with essential upgrades. These upgrades are non-negotiable as they provide the community with a safe and reliable power supply, or relate to supporting other essential services. 
 
All other non-essential work have been either cancelled or postponed.


Media Release - Thursday 26th March
Vector response: essential energy services during COVID-19


Updated Wednesday 25th March

Reprioritising planned maintenance 

To minimise disruption to people and preserve resources and equipment, Vector is temporarily halting all planned works across its electricity and gas networks to ensure these can be appropriately prioritised during the lockdown period. 

We are very aware that families and communities are going to be based from home and even more reliant on the continuity of power. Like everyone, Vector is dealing with a rapidly changing situation and we are focused on assessing all planned works for the upcoming four weeks so that everything that can be postponed or cancelled, will be.
 
We must emphasise that there will be times when we have to continue with essential upgrades. These upgrades are non-negotiable because they are necessary to ensure the community continues to have a safe and reliable power supply. These works may also relate to maintenance required to support other essential services. For example, we have a situation where a supermarket needs a new store room, so there will be a short outage allowing us to reconfigure the network accordingly. 
 
We know these are difficult and stressful times for people being at home more and we will do our very best to minimise outage impact on customers. Our people are doing their very best for all our customers and we thank you for your understanding.

Please check the status of your planned outages here as this list is updated daily.

Update on Tuesday 24th March:

With the Prime Minister’s announcement on Monday 23rd March that the government has moved the country to Alert level 3, and then to Alert level 4, we are very aware that families and communities are going to be based from home and even more reliant on the continuity of power.
 
Like everyone, Vector is dealing with a rapidly changing situation and have been assessing all planned works for the upcoming four weeks. We are in the process of postponing or cancelling all non-essential planned work. 
 
There is some work that is essential and this includes: work that is necessary for our customers to continue to have reliable power supply;  work we need to do to support other essential services. For example, a supermarket needing a new store room means we need to reconfigure the network. Finally, safety of our customers and our people is always our primary concern so anything related to safety is going ahead.
 
We know these are difficult and stressful times for people being at home more and we will do our very best to minimise outage impact on customers. Our people are doing their very best for all our customers and we thank you for your understanding.
 
This is an evolving situation, and we will continue to assess planned outages in the near future and beyond, with imminent planned outages prioritised for review over ones that are happening further out.
 
For the latest updates on planned outages, please check the status of your planned outages here as this list is updated daily.
 
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